TERMS & CONDITIONS
Last Updated: November 16, 2025
Welcome to ONE STOP PRODUCT
By accessing or using our website: www.onestopproduct.shop, you agree to comply with and be bound by the following Terms & Conditions.
Please read them carefully.
1. Business Information
-Legal Business Name: ONE STOP PRODUCT
-Registered Address: 7/4 Dakshin Puri Extension Near Pushpa Bhawan New Delhi 110062
-Email: support@onestopproduct.shop
-Phone: +91 8377034732
2. Use of Our Website
-By using our website, you agree:
-To use it only for lawful purposes
-Not to misuse, copy, or redistribute any content
-Not to interfere with the website’s functionality or security
-Not to upload harmful or malicious code
-Any violation may result in termination of access.
3. Products & Services
We try our best to ensure all product details are accurate. However:
-Colours may differ slightly due to screen display
-Product availability may change
-We reserve the right to discontinue or change products and their price without notice
4. Pricing & Payments
-All prices are listed in INR
-Prices may change without prior notice
-Payments are processed securely via our authorised payment partners
-You agree to provide accurate billing and shipping information
-If a pricing error occurs, we reserve the right to cancel or modify the order.
5. Shipping & Delivery Policy
-Orders are typically shipped within [10-15] business days
-Delivery usually takes [8-12] business days depending on location
-Shipping fees (if any) will be displayed at checkout
-Delivery delays may occur due to courier or unforeseen circumstances
6. Return, Refund & Cancellation Policy
Returns:
-Damaged on Arrival: The product arrives broken, defective, or unusable.
-Wrong Item Received: You received a different product than what you ordered.
-Missing Parts: Essential parts are missing, making the product unusable.
Refund Policy:
Thank you for shopping with ONE STOP PRODUCT. If you are not satisfied with your purchase, we’re here to help.
1. Eligibility
You may request a return or refund within 3 days of receiving your order if:
The product is unused and in its original packaging
The item is in the same condition as delivered
A valid proof of purchase is provided
2. Non-Refundable/Returnable Items
Used or damaged items (not caused by shipping)
Personalised or custom-made items
3. Refund Process
Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds are processed within 5–10 business days to the original payment method.
Cancellations:
You may cancel your order before it is shipped.
Once shipped, cancellation is no longer possible.
7. Damaged or Wrong Products
-If you receive a damaged or incorrect item:
-Take clear photos of the product + packaging
-Contact us at support@onestopproduct.shop
within 3 days
-We will arrange a replacement or refund
8. Intellectual Property Rights
All content on this website including images, logos, text, and designs is the property of ONE STOP PRODUCT
You may NOT:
-Copy
-Reproduce
-Modify
-Sell
-Redistribute
-Any content without written permission from us.
9. Limitation of Liability
We are not liable for:
-Any indirect, incidental, or consequential damages
-Misuse of the product after delivery
-Losses caused by third-party courier delays
Our maximum liability is limited to the amount you paid for the order.
10. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for:
-Their content
-Their policies
-Their services
Use them at your own discretion.
11. User Accounts
-If you create an account, you are responsible for:
-Keeping your password secure
-Ensuring your account information is accurate
We may suspend accounts involved in misuse or suspicious activity.
12. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of India.
13. Changes to Terms & Conditions
We may update these Terms from time to time.
Continued use of this website after updates means you accept the revised Terms.
14. Contact Information
For any questions or concerns, contact us at:
ONE STOP PRODUCT
Email: support@onestopproduct.shop
Phone Number: +91 8377034732
Address: 7/4 Dakshin Puri Extension Near Pushpa Bhawan New Delhi 110062
WE FEEL SORRY TO HAVE YOU IN THIS PAGE!!